Returns & Exchanges
At Blackstone Products, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All garments must be in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and secure it to your original packaging.
Ship the Package
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.
Receive Your Refund
Once our team inspects the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing